Verify Your ezcahbd Account
Verification is the part of banking that protects your balance, not a fence we put in your way. We ask for a photo of your National ID or passport plus a quick selfie, then match that name against the wallet you deposit and withdraw with. Do it once and payouts move without a second round of questions. You can finish the whole
thing on your phone: good light, all four corners of the ID inside the frame, details readable. Nothing leaves your account until that match is done.
- Open the verification screen — From your account menu, choose the verification step. Start it before your first withdrawal so nothing slows the payout when you actually want the money.
- Upload your ID — Photograph your National ID or passport flat, in daylight, with all four corners visible. Blurred or cropped shots come back and cost you another round of waiting.
- Take the selfie — Hold the phone at eye level and follow the prompt on screen. We compare that face to the photo on your ID; heavy shadow or dark glasses make the match harder.
- Wait for the match — We check your name against your wallet registration. If something does not line up, support messages you with exactly which document to send again.