Reference

How ezcahbd Handles Your Personal Information

This Privacy Policy covers what data ezcahbd collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform — and exactly how we protect it.

Account data protectionbKash, Nagad, Rocket wallet privacyYour right to access your dataClear data retention rulesDirect contact for privacy requests

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What We Collect and Why We Use It

ezcahbd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account with ezcahbd, we collect the details you provide during registration — your name, contact information and the payment method you choose, whether that is bKash, Nagad or Rocket. Each time you initiate a deposit or withdrawal, a transaction record is created

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and held securely on our servers. We also collect device and session data — the browser type, IP address and pages visited — to keep your account secure and to understand how our platform performs. We do not sell your personal data to third parties. Payment
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details linked to your bKash, Nagad or Rocket wallet are used only to process transactions and to verify your identity when you request a withdrawal. We share data with payment processors and fraud-prevention services only to the extent required to complete those tasks. Cookies and similar
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tools collect usage data; you can manage cookie preferences through your browser settings at any time. Eligibility to use this platform depends on your local law and the regions where access is currently supported.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Data protection at ezcahbd is operational, not just a statement. Every layer of your account — from login to payment processing — sits behind concrete security measures and defined retention rules. Here is how each area works in practice.

Account Security

Your account is protected by OTP verification at login and during withdrawal requests. We do not store your bKash or Nagad PIN — only the masked wallet number used to route your transaction.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to measure page performance. You can block or delete cookies in your browser settings without losing access to your account.

Data Retention

Account and transaction records are kept for the period required by applicable rules in supported regions. When you close your account, we delete or anonymise personal data within the window set by those rules.

Your Access Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate details or ask for deletion where permitted. Contact support with your registered email to start any of these requests.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to delete your account information or raise a concern about how your bKash or Nagad payment details were handled, our support team is available to respond. Send your request through any of the channels below with your registered account email so we can verify and action it promptly.

Common Questions About Your Privacy on ezcahbd

These are the questions we hear most often about how ezcahbd handles account and payment data. If your question is not covered here, reach out through live chat or email with your account details.

We collect your name, email address, contact number and the payment method you register — bKash, Nagad or Rocket. Device and session data is also logged for security purposes.

Your wallet details are shared only with payment processors needed to complete your deposit or withdrawal. We do not sell or pass that data to advertisers or unrelated third parties.

Records are retained for the period required under applicable rules in regions where the platform is accessible. When you close your account, personal data is deleted or anonymised within that defined window.

Yes. Send a request to our support team using your registered account email. We will verify your identity and provide the data within a reasonable time frame under applicable rules.

Contact support via live chat or email, confirm your account, and submit a deletion request. We will action it where permitted by the retention rules that apply to your eligible region.

We use session and analytics cookies. You can manage or block them through your browser settings at any time. Blocking cookies may affect login convenience but will not prevent account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How ezcahbd Handles Your Personal Information

How We Protect and Manage Your Information

Reach Us About Your Privacy

Common Questions About Your Privacy on ezcahbd

01 What personal data does ezcahbd collect when I open an account?

02 Does ezcahbd share my bKash or Nagad details with other companies?

03 How long does ezcahbd keep my account and transaction records?

04 Can I request a copy of the data ezcahbd holds about me?

05 How do I ask ezcahbd to delete my personal information?

06 Does ezcahbd use cookies, and can I turn them off?

Privacy Policy

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